How do I know when my refund has been processed?Updated 4 months ago

When your return has been processed, you will automatically receive a credit note from us via email.

Once we've initiated your refund, these kinds of transactions take a couple of business days to process. It not only has to be processed by us, but also by a ‘payment service provider’ and of course by your bank. You will always receive your refund through the same payment method you used to place the original order.