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Suitmeister USA logo

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My order

Can I still adjust my order?

We always try to have orders processed as soon as possible, so most orders are forwarded to the distribution center only minutes after they were placed. And if an order is already being processed at the distribution center, it is unfortunately no lon

I received my order, but something is wrong, now what?

Please contact our support team so we can look into this for you. When you do, please;- Give a clear description of the issue- Send along any information you think is helpful as well as a picture of the issue- Don't forget to mention your order numbe

How do I order these beautiful products?

1. Go to the page of the product you want.2. To select a size, click on the specific size you want.3. Place the product(s) in your cart by clicking on 'Add To Cart'. You can adjust the quantity in the shopping cart, if necessary.4. If you'd like to o

How do I know if a product is available? And what if it isn't available (right now)?

Pretty much all of our products are continuously in stock. In that case, when you're at a product page and selecting a specific size, it wil say 'Available now'. However, when a specific design/size is listed as out of stock this can mean 2 things; t

I'm encountering some technical issue while placing my order, what can I do?

Technical issues can be caused by a variety of things, so it's best to consider the following questions as a starting point:. - During which specific step are you experiencing the error?- Did you see an error notification? If so, did you perhaps take

I haven’t received any confirmation via email, how do I know if my order was successful?

Whenever an order has been processed successfully you should receive at least 2 emails; an order confirmation and a shipping confirmation (including tracking). When you're not receiving these emails, a couple of things could've happened:. - The email